Quality Management
Quality Management
- Inspiring Innovation
- Sustainable Products
- Quality Management
Product Quality Management
In the face of changes in the industry environment, Inventec realizes that “innovation and quality” are the two most important success factors in business operation. Therefore, we remain dedicated to our core business and take “innovation” as the cornerstone of industry differentiation, actively seeking a major breakthrough in the competitive landscape and striving to maximize “quality” in order to fulfill our commitments to customers and partners, and meet the demands in the market.
Inventec believes that “product quality” is composed of five key elements
- Standard operations of quality management system
- R&D quality
- Material management quality
- Production process quality
- Employee expertise and quality, including environmental management
Inventec Quality Policy
Comply with applicable
laws and regulations
Set high quality
objectives
Create customers’
new needs
Quality Goals and Results
| Item | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Establishment of new material introduction validation capability | Completed MOSFET validation | Completed the establishment of IC CTE measurement capability | Develop Regulator validation | Establish screening methods and capabilities at the system level for suspected unqualified MLCCs |
| Number of continuous improvement cases (QIT) | 394 | 512 | 420 | 513 |
| Number of quality improvement proposals (QI) | 58 | 119 | 96 | 103 |
| Customer satisfaction | 93.76% | 94.14% | 94.71% | 94.25% |
Quality System Certification
In order to maintain the corporate improvement mechanism and pursue the best product quality, Inventec has obtained a number of management system certifications that meet international standards.
Enhancing the Quality Competency of All Employees
To continuously cultivate problem-solving skills among all Inventec employees, we have been strengthening the company’s quality capability and enhancing overall industry competitiveness through the diversity approaches.
- Promoting proposals and quality improvement team programs.
- For employees and supplier partners, Inventec regularly conducts quality training programs, including e-learning, seminars, and corporate visits.
- Development of in-house quality instructors to pass on their experience.
Quality-Related Courses
- LSS Green Belt / Black Belt training
- Quality tools training course
Training for In-house Instructors
- Professional training program for instructors
- Project instructor certification system
75 professional instructors
Quality Competition Events
- Annual improvement project competition
- QCC (Quality Control Circle) results announcement
Seminar and improvement evaluation activities are held regularly in each factory
Fulfilling Quality Commitments to Customers and Launching Quality Improvement Programs
Inventec places great importance on product quality. Through quality improvement programs such as Lean Six Sigma (LSS), Quality Improvement Team (QIT), Inventec Rational Proposal (IRP) and Personal Improvement Proposal (PIP), we not only focus on process improvement, but also aim at enhancing the overall quality knowledge and execution capabilities of all employees.
Quality Improvement Project
- LSS improvement project
- QIT improvement project
Quality Improvement Programs
- QCC (Quality Control Circle) improvement
- Kaizen Week Event
